Customer login

[candy_pearson]

Great article! Is there any way in Step #2 that first logins can go to the same page as they would when it's not a first login? I've been trying to find a way to make that first login screen be the same as when they went to the site and logged in the next time, but I have not found how to do that.

We generally make available 3 projects to customers, so they ought to get a screen that looks like the 3rd screenshot of Step #2, what the article describes as the "main" page. Your article explains it well, but we don't want such a disorienting experience to have them be thrust into the landing page of one project-portal and navigate back out if they should be able to select from three entry points to start with.

Thanks for any help!

[Angélica Luz]

Hello Candy,

Welcome to Atlassian Community!

The page that customers are redirected when they log in, currently, it's not possible to change. 

In the article, I used a brand new account and those are the results if a customer is part of only one project or multiple projects. 

There are some feature requests suggesting improvements for that:

• Set My request as the landing page when a customer logs in to the help center
• Help Center as a landing page, even if the customer has access to only 1 portal
• Ability to choose the landing page after ticket creation on the portal

Please, click on vote and watch to receive updates about the features.

Regards,
Angélica