Customer Portal url

[hmuidik]

Hi,

Can I change or modify the customer portal url somehow? Our company uses JIRA Service Desk ondemand and we have several Service Desks in use. Only problem is that the url is predictable being https://<yourdomain>.atlassian.net/servicedesk/customer/portal/1 (or another number in the end), before it was project key in the end.

So my question is: can I modify the url somehow or is it going to be possible in the near future?

Thanks!

[Abdoulaye Kindy Diallo · Accepted solution]

Service Desk being a plugin added into the OnDemand application follows the restriction in terms of custom domain. You can browse through:

• What is the URL for my installation of Atlassian OnDemand?
• Allow custom domains for OnDemand (feel free to watch and comment)

If you were on standalone, I would suggest to have a look at this suggestion here: Friendly URL for Service Desk