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Customer Portal Payment option

Aaron Geister
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August 14, 2020

Is there anyway to set a payment option at customer portal? As anyone use a url embedded or is there any marketplace integration?

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Jack Brickey
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August 14, 2020

This isn’t possible.

Aaron Geister
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August 14, 2020

So it would be awesome if someone develope a add-on or if Atlassian would take the steps to integrate with payment programs. 

Tobias Binna
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September 15, 2021

Hey @Aaron Geister I would be interested to know what kind of payment integration you were looking for and with which Atlassian product?

Aaron Geister
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September 25, 2021

Well I am a MSP owner and use JSM for everything and Tempo Time to track time but haven't found a good way to bill from Atlassian. I have to take the time from tempo and add to my billing program (wave accounting). I have played with the tempo api to send the data to wave but can't make that work. 

So to keep everything in one place having some type of billing option from JSM customer portal would be nice. I currently have a Invoice issue type that I can copy the link too but with that I can also just send it by email. 
It was an idea to have more flexibility with Jira and bill from the same place that I take care of tickets for clients. 

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Anton Skorniakov
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 25, 2021

Hi, @Aaron Geister

there is an app that you may find helpful for your task: https://marketplace.atlassian.com/apps/1221332/clerk-billing-invoicing-for-jira

it does not allow making invoices payments in this version, but we have that in plans. 

You can create multiple invoices for multiple clients with just one click. The time will be imported from your JSM for selected dates and you can apply flexible filters to import only time you need. 

I’m the developer of this app, so let me know if you will have any questions!

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Aaron Geister
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September 27, 2021

I have looked into this and it only work with QB and xero.

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Majo Francis November 17, 2023

Hello @Aaron Geister 

May I please know which payment gateways would be of interest to you, to integrate with Jira?

 

Thanks,

Majo

Aaron Geister
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November 19, 2023

I was thinking about wave accounting since that is what I used. 

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