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Custom logo does not show in IE 8, but it works in Chrome

Mark Braspennin1
Mark Braspenning April 24, 2014

In the look and feel section of our Jira instance I have uploaded a new logo. This won't appear in our default browser (IE 8) when accessing the site. It shows a box, the size of the logo with a red cross.

When accessing the site from another browser (chrome) fromt he same pc with the same proxy/firewall settings it does work.

How can we fix this?

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Boris Georgiev [Appfire]
Boris Georgiev [Appfire]
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April 24, 2014

This maybe because IE8 is not supported anymore

https://confluence.atlassian.com/display/AOD/Internet+Explorer+8+End+of+Support

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February 14, 2018

we have the same issue with IE 11 which is still under support so I think this might be something else. 

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