Custom SMTP on SD

[Oleg Kosmakov]

Hello all, I have some problems while try to set my custom email server in system settings -

1. If I set to us IMAP I got error 

"No login methods supported!"

2. If I set to use Secured Imap I got error: 

"unable to find valid certification path to requested target"

Please help , how I can set my custom email server?

server addr. mail.chuser.ru 

(993 - IMAPs. 19943 - imap)

[Timothy · Accepted solution]

What are you trying to do? SMTP is for sending emails. IMAP is for retrieving emails.

[Oleg Kosmakov]

I did not correctly put it - I need a IMAP  for retrieving emails.

But when I try to use my mail server I got errors above..Why?

[Timothy]

Looks like you're hitting into a certificate issue where you may not have added the right server certificate into the JVM that is running Jira.

Please view this KB:

• https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-779355358.html

[Oleg Kosmakov]

The only problem is that on a Cloud Jira SD  I can not connect to my mail server. The errors above I indicated.

[Timothy]

If its Cloud, we can do nothing for you. This is something you have to tell Support to do for you.

[Oleg Kosmakov]

The problem was in the settings of my mail server. I decided.