Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,295,480
Community Members
 
Community Events
165
Community Groups

Custom Login page for Jira Service Management (SSO and User + pass)


Context:
Our customers are using the User + Password option to access our customer portal.
Current.png
Our internal staff uses SSO login to access JIRA.

We are going to launch some internal portals using JSM.
This means we need to enable SSO login option in JSM.

JIRA creates a previous screen to ask users what login they will use:
New first page after enable SSO option.png
Customers need to Click on "continue with username and password".
Internal staff needs to click on "Log in with SSO Account".

It's possible to customize this screen and put the SSO option smaller and in another place, to avoid customer impact?

Thanks in advance.

1 answer

Anyone can help with this?

Hey Humberto,

Are you using any third-party plugin or Native SSO?

Based on the information you have provided above, it seems like you need a customized login template feature.

The good news is, miniOrange has a plugin which will suit your needs!

You can try the miniOrange SAML SSO plugin. This comes with many features like:

  • SSO for JSM customers
  • Customized Login/Logout Template
  • Multiple IDP support
  • Free Setup Assistance 
  • Read more here

If this interests you, reach out to us at atlassiansupport@xecurify.com

I'm Arnav Ghatage from the Marketing Team at miniOrange, a Gold Marketplace Partner.

Many thanks for your reply. I'm using already an external app for SSO, Collecting all possible solutions.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

298 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you