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Custom Login page for Jira Service Management (SSO and User + pass)

Our customers are using the User + Password option to access our customer portal.
Our internal staff uses SSO login to access JIRA.

We are going to launch some internal portals using JSM.
This means we need to enable SSO login option in JSM.

JIRA creates a previous screen to ask users what login they will use:
New first page after enable SSO option.png
Customers need to Click on "continue with username and password".
Internal staff needs to click on "Log in with SSO Account".

It's possible to customize this screen and put the SSO option smaller and in another place, to avoid customer impact?

Thanks in advance.

1 answer

Anyone can help with this?

Hey Humberto,

Are you using any third-party plugin or Native SSO?

Based on the information you have provided above, it seems like you need a customized login template feature.

The good news is, miniOrange has a plugin which will suit your needs!

You can try the miniOrange SAML SSO plugin. This comes with many features like:

  • SSO for JSM customers
  • Customized Login/Logout Template
  • Multiple IDP support
  • Free Setup Assistance 
  • Read more here

If this interests you, reach out to us at

I'm Arnav Ghatage from the Marketing Team at miniOrange, a Gold Marketplace Partner.

Many thanks for your reply. I'm using already an external app for SSO, Collecting all possible solutions.

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