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Creation of Service Desk Project

Yury Berezhnoy
Yury Berezhnoy Jun 14, 2017

Hi team, 

I registred SD application in current Attlasian account. So, when I try to create new project as a Admin, platform send me notification that it can't create the Service Desk Project for unknown reason (unknown error). 

Could you help us, please?SD error.JPG

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Jun 14, 2017

That's the sort of error that makes me want to read logs.  However, you're on Cloud, so you can't do it.  You'll need to request that https://support.atlassian.com look into it for you.

(Although, there seems to be a few problems with Cloud systems this morning, so I suspect they might be looking at the root causes already)

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Yury Berezhnoy
Yury Berezhnoy Jun 14, 2017

Thanks for your helpful reply!

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