I am seeking a viable solution for our IT Service Desk solution. We are needing to have the ability to create tickets and then have the ability to close it as soon as it gets submitted. This would serve the need for when we get calls in for "quick close" situations (known issues/outage, etc,). Any ideas?
Hi everyone - in case you haven’t heard, we’re hosting the show of the century on November 10th: High Velocity: ITSM World Tour. This virtual, concert-themed experience...
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