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Creating directories, schedule a meeting and call to the customers

Guillermo Rosas
Guillermo Rosas October 16, 2017

Hello,

I would like to know if is possible to add the phone number and skype user to the servicedesk organizations directory, schedule a meeting and make a call to the customers through servicedesk. i would like to avoid using skype and google calendar :D.

Regards,

 

 

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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May 22, 2023

Hi @Guillermo Rosas ,

there is a request for that https://jira.atlassian.com/browse/JSDSERVER-1239

Currently you could use an external app like https://marketplace.atlassian.com/apps/1223751/customer-details-for-jira-service-management?tab=overview&hosting=cloud

Fabio

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