I have a service desk project (ISD) and a business project (TOPS).
I would like to automatically create a linked issue in the business project (TOPS) when a new service desk issue (ISD) is created.
Can this be done using Automation for Jira?
I have tried with no success.
I am new to Jira cloud and would like some assistance from the community.
Try something like this:
I hope that will help you :)
Thank you for all your help. It worked.
I still got the following error message in the Audit log:
"Unknown fields set during create, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored - Linked Issues (issuelinks)"
I found the solution to fix this here https://community.atlassian.com/t5/Jira-questions/Automation-for-JIRA-Linking-issues/qaq-p/1022267
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