Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Creating Jira Reports with Insight Objects

Hello!


I'm trying to create a Dashboard on Jira that utilizes Objects from Insight. We are on Jira Server/DC 8.20.1

We currently have an Insight Database that contains personnel and employment information. Each employee is placed into their respective department, and their profile includes an attribute named "Supervisor" The lead of the department will be the Supervisor for all personnel in that container.

The request is to create a Jira Dashboard that allows the department leads to only see the personnel they supervise utilizing Insight Objects to fulfil this request.

I tried using the Insight Widget dashboard gadget, but I couldn't get it to work. Is there a way to do this in Jira? If not, is there a way to limit what each lead can see if all personnel is placed in the same Object Schema?

Thank you!

1 answer

1 accepted

1 vote
Answer accepted

Clarifying question: You have to create the report  or insight filter first and then add it to the Inisght widget. Did you already do these steps?

Hello Carla! Thanks for reaching out to me.

I've created the filters in Insight I wished to use, however when I try to modify the Insight Widget dashboard item, it displays a blank dropdown field.

WIdget Gadget Blank.PNG

Aah! I managed to figure it out! The Widget seems to have been waiting for an Insight Report, not just a filter. I only had filters created but did not take the next step. 

Once I created the reports in Insight > Reports and refreshed the Dashboards page, they both showed up.

Thanks Carla! I wouldn't have thought to use a report, figured it was all filter based.

Like hajar tougari likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

802 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you