Hello,
Go to Applications -> Jira Service Desk Configuration and set the Can customers access and send requests from the help center without logging in? to Yes
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And you selected anyone can email the service desk or raise a request in the portal?
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If I open support customers link, these is show me. There are login in anr registration field. I want to customers can request without any login or registaration process
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I believe that is all you can do for Jira Server. It is possible for Jira Cloud, but not for Jira Server. Here is the ticket:
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You are welcome! If you feel like I answered your question, kindly mark my answer as accepted.
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By the way there is a plugin for Jira Server:
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thank you very veeeryyy much, it is help me!!! thank you again!!!
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