Hello,
Based on count of values chosen in a field ("Test1" in my example) in customer portal, I need linked issues to be created, so that in case 3 values are chosen in customer portal, 3 linked issues should be created.
I solved the problem by using subtasks, but as subtasks in Service Desk do not support approval process, I need to use linked issues in stead of subtasks. Can you please help with some code? Here is my code, using subtasks:
IssueManager im = ComponentAccessor.getIssueManager()
MutableIssue issue = im.getIssueObject("SDAT-1156")
def customFieldManager = ComponentAccessor.customFieldManagerdef cField = customFieldManager.getCustomFieldObjectsByName("Test1")[0]
def cFieldValue = cField ? issue.getCustomFieldValue(cField) : "Field doesn't exist"
//// For Sub tasks ////////
def constantManager = ComponentAccessor.getConstantsManager()
def user = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def issueFactory = ComponentAccessor.getIssueFactory()
def subTaskManager = ComponentAccessor.getSubTaskManager()
def issueManager = ComponentAccessor.getIssueManager()
Issue parentIssue = issuedef reporter = parentIssue.reporter.namelog.warn("The reporter is " + reporter)
log.warn "====================Start of Log=============================="
log.warn "Custom field value type or class" + cFieldValue.getClass()def cascadingSelect = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Group owner")
log.warn cascadingSelect
cFieldValue.each{i->
MutableIssue newSubTask = issueFactory.getIssue()
newSubTask.setAssigneeId(parentIssue.assigneeId)
newSubTask.setSummary("$i")
newSubTask.setReporter(parentIssue.reporter)
newSubTask.setParentObject(parentIssue)
newSubTask.setProjectObject(parentIssue.getProjectObject())
newSubTask.setIssueTypeId(constantManager.getAllIssueTypeObjects().find{
it.getName() == "Group-SubTask"
}.id)
def newIssueParams = ["issue" : newSubTask] as Map<String,Object>
// for JIRA v7.* and V8.*
issueManager.createIssueObject(user, newIssueParams)
subTaskManager.createSubTaskIssueLink(parentIssue, newSubTask, user) log.warn "Issue with summary ${newSubTask.summary} created"
log.warn "Group is: $i "
}
log.warn "Selected groups are: " +cFieldValue
log.warn "Reporter is: " + reporter
log.warn "====================End of Log=============================="
Hi @Maro Hamamjyan you may want to contact Adaptavist directly though their support portal.
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