Hi,
I was trying to create a customer request using Java API using the code below
serviceDeskCustomerRequestService.createCustomerRequest(applicationUser, serviceDeskCustomerRequestService.newCreateBuilder().raiseOnBehalfOf("username") .serviceDesk(serviceDesk).requestType(requestType).fieldValue(FieldId.withId("summary"), FieldInputValue.withValue("summary value")).fieldValue(FieldId.withId("description"), FieldInputValue.withValue("description value")).customerRequestChannelSource("Customer Channel Value").build());
Using this code outside a thread is working fine the request is created SLA is started and everything is working as expected, but adding adding the same code inside a thread it throws this exception
com.atlassian.servicedesk.api.BadRequestException: The issue type selected is invalid. com.atlassian.servicedesk.api.BadRequestException: The issue type selected is invalid. at com.atlassian.servicedesk.internal.api.util.EitherExceptionUtils.httpStatusCodeToException(EitherExceptionUtils.java:95) at com.atlassian.servicedesk.internal.api.util.EitherExceptionUtils.lambda$anErrorEitherToException$0(EitherExceptionUtils.java:36) at io.atlassian.fugue.Either$Left.fold(Either.java:586) at com.atlassian.servicedesk.internal.api.util.EitherExceptionUtils.anErrorEitherToException(EitherExceptionUtils.java:32) at com.atlassian.servicedesk.internal.feature.customer.request.ServiceDeskCustomerRequestServiceImpl.createCustomerRequest(ServiceDeskCustomerRequestServiceImpl.java:45)
Is there a way to create a customer request inside a thread without getting any exception.
Thanks in advance
