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Crear campos condicionales

Hola a todos, soy nueva en Jira y estoy configurando Jira SD para usarlo de canal de incidencias con clientes y tengo algunas dudas.

La duda que tengo es si hay opción de crear campos condicionales. Crear un campo que según la opción que seleccione el cliente en el desplegable aparezcan diferentes opciones en otro campo, para así poder clasificar mejor las incidencias que entren.

Muchas gracias.


2 answers

2 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 20, 2020

Hello @Saray Hermoso,

Welcome to the Atlassian Community!

Per your description, I understand you want to add to your customer a conditional cascading field, that will display different options based on the previous choices. Is that correct?

Unfortunately, Jira Cloud does not have a multi-level cascading field, but only a custom cascading with two levels.

That being said, we understand that this functionality would allow you to dynamically guide your customers to provide a well-explained and detailed request/ticket, so we created the following feature request to get it implemented:

Add 3+ level cascading custom field type 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

Let us know if you have any questions.

Thank you for you reply. It is what I was looking for!

Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 23, 2020

You are welcome, @Saray Hermoso

Have a nice week!

0 votes
Brian Lacayo
I'm New Here
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Oct 25, 2023 • edited

Hello @Saray Hermoso 

Here i found additional information, i had a request similar like the case that you mentioned in the first comment.

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