Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,376
Community Members
 
Community Events
165
Community Groups

Confluence article to appear by default in Jira Service Desk

Hi - To ensure our end users submit tickets correctly & with sufficient information we would like to present them with an article no matter what the subject detail is. This way, if they choose to ignore but if we know its presented to every user then we can challenge them as to what their thought process was and potentially improve the content.

0 comments

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

273 views 2 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you