Hi - To ensure our end users submit tickets correctly & with sufficient information we would like to present them with an article no matter what the subject detail is. This way, if they choose to ignore but if we know its presented to every user then we can challenge them as to what their thought process was and potentially improve the content.
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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