Communication Breakdown

PVF Tech Support February 15, 2019

Just upgraded to JIRA 8 and Service Desk 4 on premises.  I am now getting errors when attempting to comment to an issue.  A box pops up which says"

Communications Breakdown

The Jira server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser"

 

If I close and refresh the comment is there but this happens with every comment.  Any ideas?  I am using SSL and automatic redirect to HTTPS which everything was working fine prior to the latest upgrade.  Something new in the server.xml file?

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PVF Tech Support February 15, 2019

it was the mobile for JIRA add on that was causing the issue.  Putting my JIRA instance in safe mode then slowly enabling add ons one by one until the problem happened again shed light on this.

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