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Close multiple linked issues by only closing one of them

David Rafael Morales Tejeda February 17, 2021

I would like to know if there is any way to close the problems that are linked only by closing some of them and the others close automatically, or in any case make them change their state.

1 answer

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 17, 2021

you could have a look at building an Automation rule. I would think you would want to consider some careful Conditions to ensure linked issues do not get closed except for the specific case you desire. In any event play with it and if you get stuck come back here to discuss if you like.

Clark Everson
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 17, 2021

Also I would recommend doing this in either a test project or test environment before doing it in the project you want to do it in. In case it doesn't work as desired you at least won't negatively impact users

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 17, 2021

test project? Ha I laugh in the face of test projects. Damn the torpedoes. Full speed ahead!

;-)

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