Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Close multiple linked issues by only closing one of them

I would like to know if there is any way to close the problems that are linked only by closing some of them and the others close automatically, or in any case make them change their state.

1 answer

1 vote
Jack Brickey Community Leader Feb 17, 2021

you could have a look at building an Automation rule. I would think you would want to consider some careful Conditions to ensure linked issues do not get closed except for the specific case you desire. In any event play with it and if you get stuck come back here to discuss if you like.

Clark Everson Community Leader Feb 17, 2021

Also I would recommend doing this in either a test project or test environment before doing it in the project you want to do it in. In case it doesn't work as desired you at least won't negatively impact users

Jack Brickey Community Leader Feb 17, 2021

test project? Ha I laugh in the face of test projects. Damn the torpedoes. Full speed ahead!

;-)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Submit your Jira Service Management use case and win!

Hi everyone - in case you haven’t heard, we’re hosting the show of the century on November 10th: High Velocity: ITSM World Tour.     This virtual, concert-themed experience...

275 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you