Cloning the service request task to another project

Özge Özgenç December 21, 2022

I want to clone the incoming service management request to another project (kanban board) by automation.  To do this, both boards need to have the same issue type. When one is a different issue type that I created and the other is the default task, the content of the cloned task cannot be cloned. However, I cannot add the same issue type to the project where the tasks will be cloned, I can only create a new one. I don't know why. Maybe because it is team managed project. I would like to get your suggestions. 

Issue-type.pngIssue-type-2.png

I'm open to any suggestions. I need to clone service requests on a different project (kanban board).

1 comment

Comments for this post are closed

Community moderators have prevented the ability to post new comments.

Post a new discussion

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 22, 2022
TAGS
AUG Leaders

Atlassian Community Events