Classic project templates

[Liz_Dobbins]

I tried to create a support ticket, but cannot because my license is for "Jira Service Desk (Cloud Free). Is this still the recommended way to proceed?

BTW, I'd like to make a classic project because I need a customized workflow and that feature (as I understand it) is not part of next-gen.  This is the original problem, and if it can be solved, then I don't need a classic project.

Update: I was able to create a classic project without going through support. I went to Project Settings -> Advanced and there were two content frames that described the characteristics of both Classic and Next-Gen projects . Inside the Classic description was a subtle button that said "Create". 

[Angélica Luz · Accepted solution]

Hello Liz,

Welcome to Atlassian Community!

Thank you for sharing. I'm glad that you found where to create classic projects.

By default, new sites have only the option to create next-gen projects and the classic ones need to be enabled manually on the project settings.

If there is anything else we can help with, please let us know.

Regards,
Angélica