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Chat for Jira Service Desk

Sabine Hutter
Sabine Hutter Sep 25, 2019

I am not able to find Chat for Jira Service Desk in the Atlassian Marketplace . I am running on a trial Jira Service Desk is this the reason?

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Bruno Rosa (DO NOT USE)
Bruno Rosa (DO NOT USE) Sep 25, 2019

Hey Sabine, I believe you’re running JSD on Cloud, right? If that so, I’m afraid Chat is only available to Jira Server and Data Center right now.

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Sabine Hutter
Sabine Hutter Sep 25, 2019

Hi Bruno, 

You are correct, thank you so much for the clarification. Are you aware of any other Chat platforms with similar functionality?

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Bruno Rosa (DO NOT USE)
Bruno Rosa (DO NOT USE) Sep 26, 2019

To be honest I don't know of any other applications that provide the same functionality that Chat does right now :(

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Kit Tin Mak {Appfire}
Kit Tin Mak {Appfire} Oct 22, 2020

Hi Sabine,

Just a quick info that Chat for Jira Service Desk is now available on Cloud. More details here.

Let us know if you have any questions or suggestions. Our Support Team is ready to answer them all.

Like • Michal Switala (Appfire) likes this
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