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Change translation in the approval process "approval" to "Genehmigung(en)"

Hello all,

Is it possible to translate the text display in the approval process in Jira Service Management? Here, two languages (German and English) are mixed, leaving some people in despair as to what "approval" means.

I would like to change "approval" to "Genehmigung(en)".

With kind regards
Lars Gruber

2022-09-13 10_15_44 - [SSR-51] SSR IFIS-Benutzerantrag, Harald Schütte - WESTFLEISCH Jira.jpg

1 answer

1 accepted

0 votes
Answer accepted

Hello @Lars Gruber

Thank you for reaching out.

Indeed, the translation selected is not being applied to locked fields in the Jira issue view. This behavior is a known bug with Jira application, and is reported in our official portal for tracking and fixing:

Jira Service Desk locked fields are not translated in the new issue view. 

Feel free to vote and watch the bug to increase its priority and receive updates about its fix implementation. Unfortunately, we don't have any option to work around that bug today.

Please, keep an eye on the bug report for new updates and workaround options. Thanks!


Thank you very much for the quick and helpful answer.
I have voted for the error and added myself as an observer.

Like Petter Gonçalves likes this

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