Change the Jira time to 24 hours format

[Madhu Reddy]

Hello Team,

We have a few queries related to the Jira time stamp. Please help us with the below..

1. We would like to change the jira time stamp to 24 hours format instead of seeing AM/PM.
2. Also we want to show DATE & TIME stamp (DD/MM/YYYY HH:MM)  in the ticket activity instead of 2 days ago, few hours ago. 

Please help us to achieve the above 2 points.

Thanks & Regards

Madhu

[Carmen Nadeau]

Hi @Madhu Reddy ,

We use those format

Hope it helps!

Carmen

[Joseph Chung Yin]

@Madhu Reddy -

As per Atlassian Team:

In order to change the date format in Jira Cloud, you can go to Cog icon > System > Look and feel, which is mentioned in the documentation you shared.

Also, on Cog icon > System > General configuration > Advanced settings, you can change the format of the date picker.

As in regards to display absolute date/time value instead of the default relative format, it is still not available for CLOUD env.  There is a workaround for Data Center however.  I would recommend that you add yourself as an watcher of this existing request - https://jira.atlassian.com/browse/JRACLOUD-41506

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Eric Dagenais]

Changing date/time settings in Advanced settings has no effect on any displayed date or date/time picker fields.

[Joseph Chung Yin]

@Eric Dagenais -

Did you also change the Looks and Feels section too?

Hope this helps.

NOTE - As in regards to display absolute date/time value instead of the default relative format, it is still not available for CLOUD env.  There is a workaround for Data Center however.  I would recommend that you add yourself as an watcher of this existing request - https://jira.atlassian.com/browse/JRACLOUD-41506

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Eric Dagenais]

Thanks, this did help with filters and queue display.

Still, the log work pop-up shows AM/PM but at least, once entered there, the log displays it correctly.

[Joseph Chung Yin]

@Eric Dagenais 

"Log Work" is a part of Time Tracking implementation in Jira/JSM.  I would recommend you to submit a formal support request with Atlassian Support Team with your ask.  Let's see what they have to say about it.

Best, Joseph