Hi. Is there a way to change this text here? http://prntscr.com/v05sd6
The translation to Portuguese is not correct, I need to fix.
I already tried project settings >> notifications but in the template edit screen there is no option :/
The notifications customers receive depend on the language they select in the customer portal.
You can add Portuguese to the project, but if the customer doesn't change the language on their profile in the portal, they will receive the notifications in English.
In the customer portal, on the top right, click on the Profile picture > Profile and change the language.
If you want to change some translation, the correct place for that is on Project settings > Language support, select Portuguese and on Email template, you can change the translation.
Please, give it a try and let us know how it goes.
@Angélica Luz Thanks a lot for your detailed answer.
"You can add Portuguese to the project, but if the customer doesn't change the language on their profile in the portal, they will receive the notifications in English."
But most or our customers won't log in and change language on their profile settings. So that's why I set portuguese as default language. If customer does not change their language, they should see the portal and receive notifications based on default language (not necessarily in english), am I wrong?
Strange thing is that portuguese is already set as default language.
Thank you for the details, Gui.
There are some settings that may prevent customers from receiving notifications with the default language.
Some settings override others, that's why even adding a default language in the project, it may not reflect on what customers will receive.
With all this said, if you change the site's default language to Portuguese, it will override the language customers choose in the portal.
If you remove or disable the English language in Language support, customers will receive notifications in Portuguese.
Please, take your time to test and let us know how it goes.
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