Change log - sort issues by organization filter/seacrh

[Deleted user]

I want to create a search filter in jira service desk to show all requests sorted by organization not a queue. Is there a query that you know of?

[Taranjeet Singh · Accepted solution]

@[deleted] There is a System field "Organizations" that can be used for searching requests belonging to particular organization/s using JQL filters, but unfortunately this field does not support sorting.

Please see the documentation on this System field here: https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-fields-reference-764478339.html#Advancedsearching-fieldsreference-organizationOrganization

[Deleted user]

Thanks!

[Trev]

@Taranjeet Singh  - please can you confirm if you are planning to add the capability to search my 'Organization' field?

[james_bailey]

We have added organizations column to the service desk due hoping to filter by organization. This does not work. We need a A-Z on it. Is it possible?

[Darrin Kinney]

I need this enhancement

[Jane Conners]

PLEASE add order by organizations to service desk -- ridiculous this is not a default sorting option.

[Pascal Dognaux]

I found some old feature requests from 2016 about sorting on Organisations. This seems to be an impossible task for Atlassian ... I don't believe it is that hard

[AMP Admin]

I was able to do this by creating a new queue which I named with that organization and then by putting this in the filter query: Organization = "organization name".

If organization name is only 1 word then the quotation marks are not required.

Worked very well. It won't however retroactively work, but all new tickets from that organizations show up in this queue.

I hope this helps.

[Michael Golden]

Has anyone found out if it is possible to Sort by Organisation? 

[mxstudio]

Why it's not sort?