Hi,
I've made serval request types in Jira Service Desk / Management and would like to change the issue type that is created by these request types by default. Is there a way to change them in Jira Service Management Cloud?
Best Regards,
Hanno
Unless something has changed (haven’t tried lately) you cannot. Here is the work around.
Nothing has changed :)
You cannot just change the issue type, the only workarround is to create a new one and migrate your issues to that type!
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