Community resources
Community resources
Community resources
- Community
- Products
- Jira Service Management
- Questions
Jira Service Management
-
How to modify the QR code from Asset Key number to Asset name? How do I configure the thermal transfer printer and label to print multiple QR codes from Jira Asset.
-
Hi, Our customers send emails to our support team and Jira Cloud picks these up and generates a ticket. Our email password changed and since then, the emails are no longer generating tickets nor ge...
-
Hello! We have a few automation rules that are based off workflows that have steps the team follows sequentially as well as standalone steps that are used to trigger the creation of related, l...
-
I want to apply bold text formatting to smart values in canned responses. What is the syntax to do this? I have tried the syntax in the attached screenshot (along with a few other options including $...
-
Creo una incidencia automatica los dias Viernes 16:15 hs cada 6 semanas. Relleno los campos que me pide, pero al momento de crear la regla no lo hace. Y cuando voy a la auditoria de la regla me da es...
-
I have been trying to login and try to open my jira, but it is continusoly refreshing and not able to give me access to my project. This is happened to all of my team mates. I have been trying...
-
Hello! I am looking to create an Automation rule that would search our Jira instance when a new issue is created in one project (Project 123) to already existing issues in another project (Pro...
-
Hello! I am attempting to automate filling the Organisations-field in Jira Cloud SM. It's not going very swimmingly, unfortunately. If anyone has suggestions, I'm open to anything. As it stands, we...
-
I have granted all the user to this user but the system still this error : The Default Assignee doesn't have permission for the project or was deleted. What am I missing?
-
In the JSM Portal view, if I click on my profile picture, then "Requests" I am taken to a view of the requests where the filters are set to: Status: Open Requests Users: All Request Type: Emp...
-
Im currently using Jira to manage business objectives . In order to ensure business team really appreciate the work, I would be glad if you can create an issue and name it KPI just like we have story...
-
Hello, We are preparing custom forms for our user support portal. In our forms, we use some fields of type 'Paragraph', and would like to configure the 'Defaut response' with a pre-formatted text (...
-
Hi We're using JSM Advanced Requests Report Portal and we didn't change any permission and board settings. If we choose "Components: Gelistirme / Yeni Ozellik" results are shown (image4) but when we...
-
On the "Customers" tab, I've already added some organization but also emails (without including them in an organization), however for the last ones I cannot delete them. Some have an a...
-
Hi All, We are looking for an addon that can help us in creating advanced JSM forms with the following specifictions, 1) combining multiple forms in a single request OR 2) Having ...
-
I’m encountering an issue with Insight object types and would appreciate some help. I have two Insight object types: MyDevices and Warehouse. The MyDevices object has an att...
-
Hi team, I get an exception when I invoke this API to save a form template on Jira. This operation is to add about 100 new choices into one dropdown field in the form template. org.springf...
-
안녕하세요. 당사는 회사 구글 계정을 통하여 지라와 컨플을 사용하고 있습니다. 이제 컨플은 사용하지 않고 지라만 사용하고자, 컨플 사용자로 되어있는 계정에 일일이 접속하여 사용자권한 해제를 하였습니다. 하지만 해제한 사용자가 예전에 사용하던 컨플에 회사 구글 계정으로 로그인을 하면 다시 사용자로 자동 권한 부여가 되고 있습니다. 관련해서 질문 드립...
-
Customer said they are not receiving the Change Password email, and they've checked their spam/junk folders. How can I initiate this procedure for them? Thank you, Roberta D.
-
In one of our service management projects, we have multiple customer organizations. There is a main client customer organization, along with a few of their partners, each having their own organiza...
-
{ "message": "Error retrieving ID token", "code": "FAILED_TO_GET_ID_TOKEN", "details": { "message": "An internal error has occurred.", "code": 9018 } }
-
How to send Internal comments to Jira from API
-
Hi Preamble We have many Jira projects and 3 helpdesks, 1 of these is used by our customer who have 5 Agents. They are moving to FreshService for their own customer support tool now but wil...
-
...o run only on Public Comments. Use of the new feature breaks this. Why do restricted Internal Notes not meet the criteria of {{comment.internal}}?
-
My view(dark mode picture) on the left is an overview, but all the view in jira university(light mode picture) have panning and development with board selectors. The university board is way more usef...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 11 | |
| 10 | |
| 9 | |
| 9 | |
| 8 | |
| 6 |
| Subject | Author | Posted |
|---|---|---|
| 11 hours ago | ||
| December 10, 2024 5:36 AM PST | ||
| December 9, 2024 9:23 AM PST | ||
| December 9, 2024 7:44 AM PST | ||
| December 9, 2024 1:11 AM PST |
- FAQ
- Community Guidelines
- About
- Privacy policy
- Notice at Collection
- Terms of use
- © 2025 Atlassian