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Change Issue Type of Request Type Edited

On Jira Cloud, in the Service desk, I have a Request Type called "Bug" that links to the Issue Type "Bug". I want to change the Issue Type to something else like "Issue".

How can I do that?

Here you see how it's showing me that it's linked to "Bug". It's telling me how to add or edit the linked issue fields, but not how to change the liked issue itself.

p1.png

 

Here, you see that during creation of a Request Type, it's asking me which Issue Type it shall use. This is what I would like to change afterwards.

p2.png

 

 

Any ideas?

 

1 answer

1 accepted

0 votes
Answer accepted
Hana Kučerová Community Leader Nov 07, 2020

Hi @Youri Seichter

I don't think this is possible. You need to create a new request type and associate it with the new issue type.

Hi @Hana Kučerová

thank you very much for your reply! I also guessed so, but I just didn't want to accept it :D.

Like Hana Kučerová likes this

@Hana Kučerová Hi,
This was possible a couple of months ago when request type management was different.
Now as I understand it is not available

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