I would like to create a Category under the Group I create in my Portal.
I have one button for Website and One for Helpdesk
under Website, I want to have Bugs ----> and then sub-category of list of options.
I know how to create the Website, Bugs but from the Bug option I don't know how to proceed in adding more options.
Bug On Component 1
Bug on Component 2
Bug on Component 3
Change Maintenance rule
Hello @Rinat Balot,
Welcome to Atlassian Community!
On Jira Service Management, currently, it’s only possible to organize the request types in Groups. I understand that you would like to add a sub-group to better organize the request types, but there is no option for that at the moment.
There is a feature request suggesting the implementation of such ability:
Please, click on vote and watch to receive updates about the feature.
In this case, the workaround is to add a group for Website - Bugs and another one for Website - Feature requests.
@Angélica Luz Thank you but i know how to create the Website and Feature request groups, it's the sub and sub sub groups that i can't.
I found a work around for now that is to set up under each of them fields called: CASCADING LIST FIELD which really helps with what i am facing.
Thank you anyway for the help
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events