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Cascading Fields - 3 Levels

Jennifer Hubble January 6, 2021

Hello Community!

 

I have tried to solve this via the following Support page: https://confluence.atlassian.com/confeval/jira-service-management-evaluator-resources/jira-service-management-how-do-i-create-a-conditional-field

 

However, it says that the field type “Cascading fields” includes two (2) related lists: a parent list of values, and a child list of values dependent on what is selected in the parent list.

 

What I need is an ADDITIONAL (3rd) Layer, so Parent > Child > xxxx. The real-life scenario is that we have a Platform > Issue Category > Issue Sub-Category:

 

               POS Platform (1st Level):

                    Platform A

                    Platform B

 

               POS Component (2nd Level)

                     Database (Available for selection on Platform A and B)

                     Hardware (Available for selection on Platform A and B)

                     KPOS (Only Available for selection on Platform A, but NOT Platform B)

 

               POS Component Subcategory

                     Maintenance (Available for selection on Database and KPOS, but not available for Hardware)

                     Scanner (Available for selection on Hardware, but NOT for Database and KPOS)

 

Any assistance would be MUCH appreciated! Thank you!

3 answers

1 vote
Jack Brickey
Community Leader
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January 6, 2021

I need that too...but alas it is not supported. What I have done is to combine two fields into one but it isn't ideal. I did not find an addon app for cloud either.

0 votes
Marie Goodart
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April 20, 2023
0 votes
Jennifer Hubble January 8, 2021

@Jack Brickey This gets me sad... I am still hoping some magical Atlassian fairy will pop in on this thread and provide an update :-)

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