Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Cant import CSV file on JSM

Mina Soultan
Mina Soultan April 8, 2024

Cant import CSV file to assets (Insights) on JSM, the screen keep showing that the file is uploading but nothing happens after 

I am using JSM data center 
1.png

Answer
Watch
Like Be the first to like this
117 views

1 answer

0 votes
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
July 19, 2024

@Mina Soultan If you are on server you should check and see how large the file is.  If the file is larger than the allowed size set on the server it will timeout and you might not get notified.  You might also have a proxy that could be causing the issue.  You should be able to take a look at the logs and see what is causing it to not load.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events