Cannot disable EDITING of Request Type

[Paul Wilkinson]

How can I disable editing da Request Type field?

I removed it from the Edit screen but, unlike other fields I removed, it can still be Edited.

[Fabian]

@Patrick Eves , @Paul Wilkinson 

I have found a solution that works for us.
We use the Scriptrunner plugin, which allows us to deactivate inline editing with a small workaround.
It's certainly not the best code but you can work with it ;-)

I have created a fragment (Show a web panel). Then i use it to manipulate the html by getting the html element from the request type and reading the name of the request type. Then I hide the element via css and insert a new span with the value on its parent.
You can certainly also change the element. But I haven't tried that or I'm unsure because of other side effects. But on the whole it works.
If anyone has a better code, please let me know :-)

Here is the code if someone wants to copy:

writer.write("<script>" +
                "document.addEventListener('DOMContentLoaded', function(event){" +
                    "const requestType = document.getElementById('sd-request-type');" +
                    "const parent = requestType.parentElement;" +
                    "const newElement = document.createElement('span');" +
                    "newElement.innerHTML = requestType.textContent;" +
                    "parent.appendChild(newElement);" +
                    "var css = '#sd-request-type { display: none; }', head = document.head || document.getElementsByTagName('head')[0]," +
                    "style = document.createElement('style');" + 
                    "head.appendChild(style);" +
                    "style.appendChild(document.createTextNode(css));" +
                "});" +
            "</script>")

[Paul Wilkinson]

I contacted Atlassian and, after quite a bit of testing, they confirmed that it is not possible to remove the editing of the Request Type.

The only solution is to remove the whole panel with a script in the announcement banner.

We did this and managed the editing of the Request Type with a transition screen.

Paul

[Albert Manuel]

Check the permission schema on that particular project - let just the "Browse Permission" for who you DON'T want to edit tickets.

[Paul Wilkinson]

I cannot remove the users from EDIT because they must be able to EDIT other fields.

I cannot understand why EDITING of this field is possible although it is not present in the Editable fields of this IssueType.

[Paul Wilkinson]

[Patrick Eves]

Did you ever find a solution for this?  I am also trying to figure out how to force the Request Type field to be read-only.

[Dominik Spescha]

Does anyone know if there is a bug ticket open for that at Atlassian?

[Klara Bras]

Here is the bug ticket: https://jira.atlassian.com/browse/JSDCLOUD-16176