Cannot disable EDITING of Request Type

[Paul Wilkinson]

How can I disable editing da Request Type field?

I removed it from the Edit screen but, unlike other fields I removed, it can still be Edited.

[Paul Wilkinson]

I contacted Atlassian and, after quite a bit of testing, they confirmed that it is not possible to remove the editing of the Request Type.

The only solution is to remove the whole panel with a script in the announcement banner.

We did this and managed the editing of the Request Type with a transition screen.

Paul

[Albert Manuel]

Check the permission schema on that particular project - let just the "Browse Permission" for who you DON'T want to edit tickets.

[Paul Wilkinson]

I cannot remove the users from EDIT because they must be able to EDIT other fields.

I cannot understand why EDITING of this field is possible although it is not present in the Editable fields of this IssueType.

[Paul Wilkinson]

[Patrick Eves]

Did you ever find a solution for this?  I am also trying to figure out how to force the Request Type field to be read-only.