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Can you use text effects when sending email from Automation for Jira?

Harry Bob
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Jun 16, 2020

Hello,

I tried to bold my text when sending email when I use Automation for Jira.

 

Tried adding * on the start and end of my text. When I get the email it doesn't bold the text.

 

Is it possible like it is when you're using the normal automation?

 

Snip20200617_44.png

 

Thanks 

1 answer

1 accepted

6 votes
Answer accepted
Dirk Ronsmans
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 17, 2020 • edited

Hi @Harry Bob ,

I'm guessing this is then through the action "Send Email"?

What do you have set as the email type (HTML?) If it is plain text then it makes sense nothing happens (as it is plain text).

If you have it set to HTML you can use html tags.

For example you can surround the text you want in bold with <b>Your text here</b>

or more specific in your screenshot <b>summary: {{issue.summary}}</b>

Other text formatting options are available such as italics <i></i> and many others.

Harry Bob
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 17, 2020

Hi @Dirk Ronsmans 

 

Thanks for that! That worked for me :) Yeah it was set to HTML 

Can we expand on "many others"....would <strong> work?

Like Dan.Herrick likes this

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