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Can you use text effects when sending email from Automation for Jira?

Harry Bob
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June 16, 2020

Hello,

I tried to bold my text when sending email when I use Automation for Jira.

 

Tried adding * on the start and end of my text. When I get the email it doesn't bold the text.

 

Is it possible like it is when you're using the normal automation?

 

Snip20200617_44.png

 

Thanks 

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Dirk Ronsmans
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June 17, 2020

Hi @Harry Bob ,

I'm guessing this is then through the action "Send Email"?

What do you have set as the email type (HTML?) If it is plain text then it makes sense nothing happens (as it is plain text).

If you have it set to HTML you can use html tags.

For example you can surround the text you want in bold with <b>Your text here</b>

or more specific in your screenshot <b>summary: {{issue.summary}}</b>

Other text formatting options are available such as italics <i></i> and many others.

Harry Bob
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June 17, 2020

Hi @Dirk Ronsmans 

 

Thanks for that! That worked for me :) Yeah it was set to HTML 

Marc Isikoff October 24, 2023

Can we expand on "many others"....would <strong> work?

Like Dan_Herrick likes this

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