I started noticing this the other day. Any urls that are pasted in a ticket description are being parsed, loaded off-screen, and then replaced with their page titles instead.
When editing the description, you can click on the URL and choose between three options: "Display URL", "Display Inline", or "Display Card." How can I set "Display URL" as default?
Based on my experience, the URL display depends on which browser app that one use. Example in Chrome - the URL will display as the actual http value. However if you are using Edge, then it comes in the page title.
In the Description field, if you switch the viewing option from Visual to Text, you will see the URL is coded with Wiki style format [link title|http://example.com]. If you don't want the page title, you will need to edit the content by removing [link title| and the last ] character.
I am not aware the functionality that you mentioned. It is more than likely that our env is on-prems Data Center, thus we don't see those options. However the viewing description field content between Visual and Text format are there for both CLOUD and On-Prems.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Looking into this further. there is an existing Atlassian case in regards to your ask (a suggestion request to Atlassian) - https://jira.atlassian.com/browse/JRACLOUD-72429?attachmentViewMode=gallery. I would recommend that you add yourself as a watcher of the request.
There is no solution yet provide. From the case, it offers two alternative manual workarounds - One was what I have mentioned originally. Here are the two for your reference -
In order to remove the Smart link from rendering on the new issue view.
Thanks, I've upvoted the feature request.
I've checked you're work around using http instead of https and that does not make a difference. Why this is called a smart card feature is beyond my understanding. In my opinion it is annoying. For a ticketing platform this should not have been implemented. Keeping the original URLs is key within the tickets
You will need to use my original suggestion to resolve your ask for now by toggling to TEXT mode and remove the link format regardless http or https
Wiki style format [link title|http://example.com]. Remove [link title| + ], so the only thing left is your URL information.
I am working in text mode. So far the answers provided are not acceptable as the solution. It's the new issue view that is causing this problem. If I revert to old issue view the so called smart feature is not enabled.
I regularly paste up to a hundred URL's in a single copy/paste action into a field. The new issue view is slow to respond. I have added several lines of text before these conversions get noticed. Using Ctrl-Z to go back means also I loose my additional text. And only the last converted URL is allowing the option to alter to "Display URL". All the other modified URLs don't offer the option with a single right-mouse click. This option means I waste my
IMO JIRA/Atlassian is no longer the product worth the money
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