Can you change a project type?

[kalyan]

like scrum software to service desk : IT service desk

[Justin Lowery]

This is still a problem in 2022. Creating a new project doesn't work because you also cannot re-use the project key. Now this new project B will bother me and others who use it.

[Yogesh Mude]

Hi @kalyan,

Yes, and the steps is as follows..

1. Go to your project's settings.
2. Select Details.
3. In the Project type field, select the type of project you want to change to.
4. Select Save details.

[George Dunlop]

There is no Project type field...

[Agust Thorkelsson]

Ditto this. There is no Project Type field

[Agust Thorkelsson]

And I'm the Project Administrator

[Ollie Guan]

Hi @George Dunlop@Agust Thorkelsson

Only system administrators can modify this configuration, project administrators cannot make this change.

[George Dunlop]

I am a system administrator. Still no option. Also, JIRA keeps coming up with HTTP Status 500 – Internal Server Error errors today.

[Agust Thorkelsson]

Thanks Ollie. But I'm the system administrator as well. That's why I don't understand why I don't get the option.

Or is SITE ADMIN not same as system administrator?

[George Dunlop]

Ahh just noticed something. There's an inconsistency going on between project settings based on project template when you initially create the project.

[Agust Thorkelsson]

Yes, this is the same for me. And it's the top one I'm trying to change project type for. With no option.

[George Dunlop]

I ended up starting from scratch creating a project using this link [yourdomain].atlassian.net/secure/ManageRapidViews.jspa which can also create projects with sample data (which is another inconsistency as the sample data cannot be found through the regular create board approach here [yourdomain].atlassian.net/secure/BrowseProjects.jspa). You'll also notice after choosing create a Scrum or Kanban board that you can choose "Board from an existing project". Maybe that would help port it across?

[Ollie Guan]

Yes, Administrators can modify it in Project Details

[Val Terebizh]

Not for Next-Gen projects however. 

VT

[barronkid]

Here's the instructions I found for next-gen cloud-based conversion of projects:  https://support.atlassian.com/jira-cloud-administration/docs/convert-a-project-to-a-different-template-or-type/ 

[IBrown_BluePrint]

Years later and the solution is still "make a new project and port the issues". We have guidelines for project and key names and if someone fat fingers the template type they can't delete the old project and make a new one with the same name and key, so now we have a bunch of names with `_2` or `_3` and keys ending in `B` and `C`.

If we can quickly and easily batch move issues, that mechanic can be used internally to change the project type without us doing that.