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Can we specify a specific customer support page for a project created by an api call?

Edited

Hi,

We have modified our customer support page for one of our project according to our usecase and we want that whenever a new project is created by an api call, then that specific customer support page is shown corresponding to that project. Is there some way in which we could achieve this?

1 answer

Hi @Stakater SRE # 1 

Welcome to community! What endpoint are you using for the project creation via API?

You can create a project's configuration using the shared permission to a new one via using this API.

/rest/project-templates/1.0/createshared/{projectId} 

however, I'm not certain that will copy a Portal's configuration.

Like Dario B likes this

Beside using this api call, is it possible that we assign some specifically created customer support page to our project using the api?

Hey @Stakater SRE # 1 

I must have missed your last response. I don't think that's possible with JSM. You will need to combine multiple APIs and most probably develop your own functions or classes to do such programmatically.

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