Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't edit workflow

Want to edit workflow in ticket system on a project I have inherit. I'm administrator. But there are no pencil to click on at project settings->workflows. Where I can see the two existing workflows. How Do I edit workflow?

2 answers

2 accepted

1 vote
Answer accepted

Hi @Thomas Wolfe ,

the workflow I suppose is also used in other jira projects. Then only the jira admin can adjust the workflow.

regards, Marco

Hi Marco

Thank you for the reply. Is there a way to see who else is using it? I'm not from a large organization, so it sound unlikely it is in use elsewhere. 

Like Marco Brundel likes this
1 vote
Answer accepted

@Thomas Wolfe -

Just like what @Marco Brundel  mentioned, if you want to see which other project is using the WF in question, then you will need Jira system admin right.  If you have it, then you can access it 

1) The clog wheel located at the upper right of the screen and select "Issues"

2021-04-12_7-41-07.png

2) In the "Issues" window, select "Workflows" option and you can then search for the WF name under the "Active" section.  You will be able to identify which WF scheme the WF is associated to.  From there you can then find out which other project(s) that is sharing the same WF scheme.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thank you for the help.

The issue was only administration rights. When I got those for Jira, I could edit the workflow. It was only used in one project. Not linked to others

Like Marco Brundel likes this

Excellent.  When you have a chance, please click on Answer Accepted to our replies.

Best, Joseph

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Service Management

ThinkTilt is joining the Atlassian Family!

This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...

1,116 views 32 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you