hello.
Exploring Jira Service Desk. have installed Evaluation service desk on ubuntu 16 (PostgreSQL as DB) without any troubles.
but got an error message when I tried to create a new project (Russian letters in the name or English letters in the name - it does not matter )
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2017-09-05 18:19:43,364 http-nio-8080-exec-20 ERROR stanislavs 1099x995x1 s6f18y 10.130.13.3 /rest/project-templates/1.0/templ
ates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-proje
ct-template-handler threw an exception while handling a notification about a project being created
java.lang.RuntimeException: org.codehaus.jackson.JsonParseException: Unexpected character ('П' (code 1055 / 0x41f)): was expec
ting comma to separate OBJECT entries
at [Source: java.io.StringReader@227ab946; line: 11, column: 373]
at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.parseSampleData(SampleDataImporterImpl.java:66)
at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.parseSampleData(SampleDataImporterImpl.java:72)
at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:97)
at com.atlassian.jira.plugins.importer.sample.SampleDataImporterImpl.createSampleData(SampleDataImporterImpl.java:79)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:
133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121
)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterce
ptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53
)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java
:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
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if i switch to English language interface - can create the project without any issues.
Need help. Thanks