Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can an alert be created when a jira ticket gets deleted ?

Karthik Sriraman
Karthik Sriraman May 29, 2020

Hi Team,

 

Is there any available option in Jira cloud Support Desk to create an alert when any of the jira ticket gets deleted ?

We recently had a situation where one of the tickets got deleted and we did not know how , when and by whom it got deleted.

 

Thanks

Karthik

Answer
Watch
Like Be the first to like this
345 views

2 answers

0 votes
Bloompeak Support
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 24, 2020

Hi @Karthik Sriraman ,

There are marketplace apps that provide you audit log for deleted issues.

https://marketplace.atlassian.com/search?hosting=cloud&query=deleted%20issues

Reply
0 votes
Tadas Apulskis
Tadas Apulskis May 29, 2020

You can use project automation for this for example to alert or tu send an email 

image.png

View More Comments
Karthik Sriraman
Karthik Sriraman May 31, 2020

Hi ,

 

In the automation page under Jira Support desk (cloud) am not able to find an option called "Issue Deleted" under Triggers

 

Thanks

Like
Tadas Apulskis
Tadas Apulskis November 16, 2020

@Karthik Sriraman it's probably under Project automation could you post a screenshot of what you are able to see?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events