Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Can I provide create/edit queue permissions to a non-admin user?

Cooper Barry
Cooper Barry May 18, 2020

I need my team (not a project lead, not an admin) to be able to create and edit queues in JIRA service desk. Is this possible?

Answer
Watch
Like Be the first to like this
881 views

2 answers

0 votes
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 23, 2021

@Hi @Cooper Barry 

unfortunately, just Project Admins or JIRA Admins can edit queues. 

There's an app that allows you to decide who can administer your queus https://marketplace.atlassian.com/apps/1216386/queues-for-jira-service-management?hosting=cloud&tab=overview

Hope this helps,

Fabio

Reply
0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 18, 2020

Hi Cooper, welcome to the Community. Absolutely, anyone should be able to create a query. Are you experiencing something different? Can they click in the search box and choose advanced search?

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events