My team internally uses JIRA S/W Datacenter and I'm checking adapting Jira Service Management(Service Desk). Currently, there are only a few agent and a few cusotmers so I am considering Jira Service Management *Cloud* becuase I can quickly set it up and it is a reasonable price.
I am wondering if I integrate Cloud version of Jira Service Management and JIRA S/W Datacenter. Does Datacenter version of Jira Service Management only work with JIRA S/W Datacenter version? If I choose Cloud version of Jira Service Management, should I separately operate it?
Thanks for your guide in advance.
You can connect the two instances together through an application link. https://confluence.atlassian.com/cloud/link-to-server-products-from-cloud-744721656.html This will allow you to link software issues to your service management desk so you can track fixes.
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events