Can I change the status / workflow of issues in batch?

Ivo Pereira Tromm May 14, 2020

From what I saw, it is possible to add a comment, change the assignment and delete in batch. But what other actions can I do in batch?

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Mike Rathwell
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May 14, 2020

Hi @Ivo Pereira Tromm ,

The short answer is that almost all the things that can be done to a single issue can be done with multiple issues. If you do a search, display as a grid, and, in the upper right, look for bulk change all the issues, there are choices to edit, transition, move, etc... The big ticket ones are edit and transition as you can bulk change fields with edit and bulk move through a workflow.

Very often, I might find myself, for instance, making a special transition in a workflow to do a bulk fix of issues that are being transmorgrified for a variety of user needs and use the special transition in the bulk change.

Nic Brough -Adaptavist-
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May 14, 2020

From memory, there are five different actions in bulk -

  • Edit (change the fields)
  • Transition (Change status by push through workflow)
  • Delete (don't do this unless you really want to destroy the issues totally)
  • Move (Change project and/or issue type)
  • Watch/unwatch
Like Zach Leber likes this
Ivo Pereira Tromm May 14, 2020

Wher is this bulk change? It's some configurations on project or JIRA?

Look the queue, I don't find this bulk change.

Tks.DEMO QUEUE.PNG

Mike Rathwell
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May 14, 2020

Hi @Ivo Pereira Tromm ,

You won't find that in the JSD queues. That would be with an issue search by going to the "Issues" menu in the menu bar and then search for issues in that. As a small example for the one you showed above, the JQL to get a set of the "Waiting for Support" would be

project = DEMO and status = "Waiting for Support"

From that you'd be able to then, from the "Tools" in the upper right select "Bulk Change" to make a common change to all tickets "Waiting for Support"

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