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Hi,
is it possible to change the color of the 'share with customer' and 'comment internally' buttons in Jira Service Desk?
I want to highlight the 'comment internally' button instead of the 'share with customer' button.
Thanks in advance,
Mike
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You might check addons. While I have no experience with these I found this one you might have a look at - color-workflow-actions
the other option is to crack open the code and make changes.
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to change color of your "share with customer button" insert this script in the announcement banner:
<style type="text/css">
button.aui-button.aui-button-primary.sd-external-submit {
background-color: #d04437
</style>
This is for red, but you can use any color
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I am not sure if this could help, but one feature on Tinker for JSD could support you in switching the default primary comment action to Internal Comment, globally or agent-wise
It would look like this for users
https://innovura.atlassian.net/wiki/spaces/TFJ/pages/250478597/SD+Agent+Settings
Here's a link to the app listing on marketplace
https://marketplace.atlassian.com/apps/1222917/tinker-for-jsd?hosting=server&tab=overview
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You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
To change color of your "share with customer button" insert this script in the announcement banner:
<style type="text/css">
button.aui-button.aui-button-primary.sd-external-submit {
background-color: #d04437
</style>
This is for red, but you can use any color
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Tnx Alessandro,
what do you mean with 'announcement banner'? Where I can find it?
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It should be in the jira administration-->System-->user interface
or tap fast on your keyboard GG to search "Announcement banner"
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let me know if it works ( I've tested it ) and eventually you may accept my answer
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It works!!!!!
Is it possibile to change ALSO the message? And or set background color to 'comment internally' button?
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I don't know how to change the message, but we can change background color with this following script in the announcement banner:
<style type="text/css">
button.aui-button.aui-button-primary.sd-external-submit{
background-color:#fff;
color: #0052cc
}
#addcomment .sd-comment-container .sd-rte-bar .sd-internal-submit, .sd-comment-container .sd-rte-bar .sd-internal-submit{
background-color: #0052cc;
color: #ffff
}
</style>
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