I have a client who's using our Jira based knowledge base pages as documentation.
He's trying to reach our pages (https://geospectech.atlassian.net/servicedesk/customer/portal/6) either on Edge (85.0.564.51) or Chrome (86.0.4240.111), but he keeps getting a "Browser not supported by Jira" error.
I can't reproduce the error on my Edge (which is newer than my clients), nor on my Chrome, which is the same version as the client is using.
I'm keen to get our client to use our knowledge base, so I'm grateful for help
Generating a HAR file would let you know more information on what's causing the error. However if the user can't see this across all browser. my hunch would suggest that it has to do with the TLS version being less than v1.2 on their device.
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