Best way to create interactive custom field

[Rashmi Belur]

I am using JIRA service desk server 7.3, looking for a solution to create a interactive field which shows list of values from database for users to choose from (eg. database clones), if user wants to create a new clone then on choice of custom, there should be a free text field to allow to create a new one.

On customer entering new name in the free text field, there shoudl be a validation to make sure customer is not entering the existing value.

Is there a way to do this with JIRA service desk and additional plugins?

[Fabio Racobaldo _Herzum_]

Hi @Rashmi Belur ,

my suggestion is to use the following plugin https://marketplace.atlassian.com/apps/23337/elements-connect-external-data-fields?tab=overview&hosting=cloud

Hope this helps,

Fabio