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I am using JIRA service desk server 7.3, looking for a solution to create a interactive field which shows list of values from database for users to choose from (eg. database clones), if user wants to create a new clone then on choice of custom, there should be a free text field to allow to create a new one.
On customer entering new name in the free text field, there shoudl be a validation to make sure customer is not entering the existing value.
Is there a way to do this with JIRA service desk and additional plugins?
Hi @Rashmi Belur ,
my suggestion is to use the following plugin https://marketplace.atlassian.com/apps/23337/elements-connect-external-data-fields?tab=overview&hosting=cloud
Hope this helps,
Fabio
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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