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Best practices to secure human resources project from internal administrators

Please contribute your expertise and recommendations to secure Human Resources Jira Service Desk project.  So highly confidential issues such as compensation, dispute, etc are securely limited to certain HR team members only, especially from internal administrators, global or project.

Jira service desk issue security can limit to Reporter Only.   If administrator adds himself to view the issue, can in-erasable trace be kept or alarmed? 

In case of troubleshooting, the administrator has to have right to visit those issues.



@Bin Liang Typically, HR projects are restricted to specific, trusted individuals in the HR team + one OPS person.  Alternatively, the OPS person could be added on a case by case basis, i.e. when there's need for troubleshooting. These actions (project permission changes) are logged.

Logs can be aggregated to a central location for audit and review by the security team. In the case of Jira On-Prem/Server, a crafty system administrator could delete the log but that would be a sure sign of meddling and raise red flags for sure.

Like Dave Liao likes this

Thanks Trevan!  That makes sense.  So it sounds like this typical HR project permission set up can be done without issue security. Is it?

My pleasure, @Bin Liang 

Actually, you must use Issue Security or some other app to achieve this, in addition to project permissions.

Like Dave Liao likes this

I solved this with the instead new Structure.Gantt-Plugin and a custom hw aid discipline. This labored quite well about this page. What I could not remedy smoothly is that each undertaking requires each HR-resources and equipment in my use case and both need to be deliberate on the equal time.


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