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Best practices to secure human resources project from internal administrators

Bin Liang
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July 21, 2020

Please contribute your expertise and recommendations to secure Human Resources Jira Service Desk project.  So highly confidential issues such as compensation, dispute, etc are securely limited to certain HR team members only, especially from internal administrators, global or project.

Jira service desk issue security can limit to Reporter Only.   If administrator adds himself to view the issue, can in-erasable trace be kept or alarmed? 

In case of troubleshooting, the administrator has to have right to visit those issues.

Thanks!!

2 comments

Trevan Householder_Isos-Tech-Consulting_
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July 28, 2020

@Bin Liang Typically, HR projects are restricted to specific, trusted individuals in the HR team + one OPS person.  Alternatively, the OPS person could be added on a case by case basis, i.e. when there's need for troubleshooting. These actions (project permission changes) are logged.

Logs can be aggregated to a central location for audit and review by the security team. In the case of Jira On-Prem/Server, a crafty system administrator could delete the log but that would be a sure sign of meddling and raise red flags for sure.

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Bin Liang
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July 28, 2020

Thanks Trevan!  That makes sense.  So it sounds like this typical HR project permission set up can be done without issue security. Is it?

Trevan Householder_Isos-Tech-Consulting_
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July 29, 2020

My pleasure, @Bin Liang 

Actually, you must use Issue Security or some other app to achieve this, in addition to project permissions.

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Jelan lekr January 20, 2021

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