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Batchers updates disappears after restart

Zachary Miller July 16, 2020

Using the instructions here https://confluence.atlassian.com/adminjiraserver/customizing-email-content-batched-notifications-976770772.html I am attempting to modify the batched emails in JIRA. This works when first uploading the app, however after JIRA is restarted this add on no longer appears and my batched email changes do not persist.

Checking on the server the batched app I upload does appear on the server still but JIRA just doesn't seem to recognize it.

3 answers

1 vote
Deyves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2021

Hi Team!

Just to let you know that we're running into a known behavior that is being tracked under https://jira.atlassian.com/browse/JRASERVER-72478

0 votes
Patrycja Suwala May 12, 2021

@Zachary Miller Did you figured it out why plugin disappeared after restart?

0 votes
Dave Liao
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2020

@Zachary Miller - check your Jira application logs. Are there any errors involving the batcher app?

Zachary Miller July 16, 2020

Either uploading the app or start/stopping jira I don't see any errors being generated about the add on.

Gary Nguyen May 28, 2021

I have the same issue....

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DEPLOYMENT TYPE
SERVER
VERSION
8.5.1
TAGS
AUG Leaders

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