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Based on Issue type seleted i want to display make certain field mandatory ? how this can be achived

Kalaivani.sivaraj
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November 13, 2019

Based on the Issue type we are selecting i want a custom field to be mandatory and other to not to display at all ?

 

Example, say if i have fields1 to Field 4 

for Issue Type - Option 1 ( I want only Field 1 to be displayed on screen)

Issue Type - Option 1 ( i want only Field 3 and Field 4 to be displayed on screen )

 

How do we achieve this  ?

1 comment

Hernan Halabi - Elite IT Consulting Group
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November 13, 2019

To do this you have to create two screen schemes with different screens on each and at the issue type screen scheme associate each of them to a different issue type. The screens would have different fields shown that would display based on what you configured at the issue type screen scheme

Then in a similar way, you need two field configurations associated to different issue types on the field scheme. Each field configuration would have a different set of mandatory fields

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